BOS Drinkware products are sold globally through a suite of sales channels. If ordering online, you can order here (view all products) and various third party website. Check our current list of authorized resellers for in-store purchases.
All items of your order will be shipped in one box; unless your order exceeds a certain amount of items, at which point, multiple boxes may be used. In each shipment you will receive the items you ordered, thank you card, packing slip and an order receipt. Missing something?
Yes! Our chillers use a technology called the Arctic-Core™ this phase change technology is designed in such a way that it can be left in the freezer indefinitely. We suggest storing your chillers (all sizes) in the freezer when you're ready to chill, they will be ready!
Firstly, Check your email for the email from firstname.lastname@example.org. Check the spam, and downloading inboxes. Sometimes our emails can end slightly delayed, however, this does not exceed 10 mins. If you still cannnot find it, re-sign up with your email to ensure it's correctly inputted!